What is the check-in and check-out policy at Fairmont The Norfolk?
Check-in is at 14:00 and check-out is by 12:00.
114 photos
Fairmont The Norfolk – A Favorite for Families in Nairobi
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Key details
About the Hotel
Harry Thuku Road, Nairobi, 00200,
- Close to the city center
Perfect
9.1
9.0
4.6
4.5
5-star colonial luxury hotel in Nairobi's city center
Amenities & Grounds
Fairmont The Norfolk sits in
Rooms & Suites
Elegantly decorated rooms include a
Dining
Award-winning restaurant Tatu specializes in Black Angus beef and seafood, serving fine organic cuisine in a modern American steak house setting.
Wellness & Activities
The fitness centre has a personal trainer and daily classes, plus a steam room, sauna, and massage facilities. Spa & wellness centre offers full body massage, couples massage, and
Services & Location
24-hour concierge and valet services are available, along with a
Highlights
Location: City-center tropical gardens, 15-min walk to National Museums of Kenya
Rooms: 146 rooms with marble bathrooms and garden views
Dining: Award-winning Tatu restaurant (Black Angus beef & seafood)
Wellness: Spa with full body massage, sauna, steam room, personal trainer
Services: 24-hour concierge, valet parking, complimentary office shuttle
Activities: Game drives, themed dinner nights, tour of local culture
“The Norfolk presents an undeniable charm, a tranquil sanctuary meticulously maintained amidst Nairobi's bustle, where the grounds themselves feel like a well-loved secret. What truly stands out, however, is the consistently exceptional caliber of the staff; their attentiveness and genuine warmth transform a stay from pleasant to profoundly welcoming. Dining here is a distinct pleasure, with both the food and the service at Tatu leaving a lasting impression.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Room King Bed2 persons35 sq. feet2 Queen Size BedsAir conditioningBathtubroom details
- Deluxe Room Twin Beds2 persons35 sq. feet3 Single bedsAir conditioningBathtubroom details
- Signature King Suite2 persons85 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Public parking is possible at a location nearby for free.
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Fairmont The Norfolk, an array of vibrant dining venues offers an exploration of diverse flavors and culinary traditions. Guests can indulge in everything from traditional afternoon tea to lavish seafood and steakhouse delights, all within welcoming and enchanting settings that reflect the rich cultural tapestry of the region.
Fairmont The Norfolk Location
Harry Thuku Road, Nairobi, 00200,
Explore Nairobi
Local Enjoyment Around Fairmont The Norfolk
Kenya National Archives
19 minutes walking
The Kenya National Archives houses a rich collection of documents reflecting the country's history and culture, making it a must-visit.
Nairobi National Museum
20 minutes walking
A showcase of Kenya's art, culture, and natural history, this museum features collections that highlight the nation's diverse heritage.
Uhuru Park
30 minutes walking
Uhuru Park offers a serene escape in the city, featuring gardens, lakes, and ideal spots for picnics and leisurely strolls.
Maasai Market
6 minutes walking
An open-air market where visitors can purchase authentic Kenyan crafts, jewelry, and textiles while enjoying vibrant local culture.
Buffalo Springs Reserve
10 minutes walking
A nearby nature reserve for wildlife enthusiasts offering safaris and stunning landscapes. Rentals available for guided experiences.
Jokers Wild Casino Nairobi
10 minutes walking
This casino features gaming options and entertainment for thrill-seekers, adding excitement to any evening out in Nairobi.
Spa Services
2 minutes walking
On-site spa services provide relaxation and rejuvenation through a variety of treatments, perfect for unwinding after travels.
Fairmont The Norfolk
2 minutes walking
An elegant restaurant offering both local and international cuisine with a luxurious atmosphere, famous for its afternoon tea.
Mawimbi Seafood Restaurant
3 minutes walking
Specializes in fresh seafood with a coastal Kenyan vibe; enjoy signature dishes amid a relaxing and stylish environment.
Zaytoon
17 minutes walking
A delightful spot for Middle Eastern cuisine, offering vegetarian options and a warm atmosphere, reservation recommended.
Kenya National Theatre
1 minute walking
Enjoy live performances ranging from plays to concerts in this vibrant cultural hub, with events suitable for all ages.
Central Park Nairobi
20 minutes walking
A family-friendly park featuring recreational facilities, play areas, and picnic spots, ideal for an afternoon of relaxation.
Tips on navigating the city
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Property information and rules
Check-in
from 14:00-23:30
Check-out
from 10:00-12:00
Guest Parking
Public parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 30.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Greek, Arabic, Swahili
Year renovated:
2008
Number of rooms:
146
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Lush gardens
Excellent security
Tasteful decoration
Cons
Delayed room service
Cockroach in room
Guest reviewsShow more reviews
FAQs
About Fairmont The Norfolk
How far is Fairmont The Norfolk from Jomo Kenyatta International Airport?
The hotel is 18 km from Jomo Kenyatta International Airport.
What dining options are available at Fairmont The Norfolk?
The hotel features six restaurants, including Tatu, Lord Delamere Terrace, and a poolside restaurant.
Can guests access fitness facilities at Fairmont The Norfolk?
Guests have access to a fitness center, steam room, sauna, and spa services.
What room amenities are provided in accommodations at Fairmont The Norfolk?
Rooms include free Wi-Fi, flat-screen TVs, mini-fridge bars, and coffee/tea making facilities.
Are there any parks or attractions near Fairmont The Norfolk?
Nearby attractions include Nairobi National Park (7 km), the Giraffe Centre (20 km), and the Karen Blixen Museum (13 km).
What languages do the staff at Fairmont The Norfolk speak?
The staff primarily speaks English and Swahili.
What children's services are offered at Fairmont The Norfolk?
The hotel provides babysitting services and children's entertainment activities.
What is the policy for airport transfers at Fairmont The Norfolk?
Airport transfers are available for a fee.
What type of dining experience can guests expect at the Lord Delamere Terrace?
The Lord Delamere Terrace offers an international à la carte menu featuring all-day dining options.
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